The Quirky Crypt | F.A.Q. |
When does my order ship?
All orders typically take 1-2 business days to process.
What is your return policy?
We are a small business and handle returns on a case to case basis. Please reach out to us within 7 days of your item arriving if there is any issue and we will be happy to work with you for resolution. All sale items are final purchase and cannot be returned.
But what if my item doesn't fit?
We recommend to -ALWAYS- check the size chart included in the product photos or description to make sure that the size you order will work for you. Different brands and different styles can mean that you may wear a varying size in some of our products - so always double check.
My size isn't listed on a certain product... what does that mean?
If you do not see your size available it typically means that size has sold out in that style. Please reach out to our customer service at: email@example.com to check if there will be a restock or if we might be able to special order that item for you. Most of our items are limited and once they are sold out - they are gone!
Wait, WHAT? What do you mean your items are limited?
It is our mission to keep the shop stocked with fun and unique clothing and other items. That means that we are constantly ordering new and exciting items for you, our customer! Many of our items are limited run at the time that we order them - so we always recommend grabbing it before it is gone for good!
Do you EVER restock items?
Of course! Many times, if an item is a "best-seller" we will order a re-stock, but even -WE- never know what the best-selling items will be! Let us know what you would like to see restocked again - the more requests we get for an item, the higher the chance will be that we will stock it again.
I live in another country! Do you ship internationally?
Absolutely! Please send us an email letting us know what items you are interested in and where we would be shipping the order to and we will be happy to get you a quote.
What if I want to come shop your store?
We would love to have you visit the shop! We are open from Thursday-Saturday from 12pm-6pm - or any other day by appointment only.
Our address is: 1229 N. Main St. - Jacksonville, FL - 32206
I still have a question that wasn't answered here!
No worries! Please reach out to us at: firstname.lastname@example.org - and we will be happy to assist you!